Shipping Policy
Shipping Policy
On this page, you'll find all the information regarding the ordering and delivery of our products.
Average Delivery Times
At OMELUNA, we aim to offer the best possible value for money. That’s why we ship our products directly from our suppliers.
This allows us to reduce costs on storage, packaging, and transportation, so we can offer you high-quality products at fair prices.
Every order is processed within 24 hours, and the average delivery time is 7 to 11 days.
Free Shipping
We cover the shipping costs always.
No minimum purchase required. Every order is shipped to you 100% free of charge.
Track Your Order
You can track your order using our Track & Trace page.
Tracking becomes available 2 to 3 days after placing your order, so you’ll always know exactly when your package is on its way.
Questions About Your Order?
First, please check our Frequently Asked Questions page.
If your question isn’t listed, feel free to contact us. Our team is ready to help and will respond within 24 hours.
Disclaimer
While we always do our best to ensure timely deliveries, OMELUNA is not responsible for delays caused by shipping carriers.